FAQ

1. What types of water tests do you offer?
   We are EPA Certified to test for Total Coliform, E Coli, Nitrates, and Total Chlorine.

2. Are any of your products or services HSA eligible?
   YES! As recommended by the CDC and EPA, a yearly Coliform and Nitrate test is generally an eligible HSA expenditure. In addition, most products sold here at SafeSource are also eligible. Check with your specific plan for details.

3. How do I know if my home or business needs water testing?
   Yearly testing is recommended if you use a private water source such as a well, spring or cistern. However, if you notice changes in taste or odor, have new plumbing, or experience health symptoms possibly linked to water quality it is important to have your water tested as soon as possible.

4. What if I don't drink my water?

Bathing, brushing your teeth, washing dishes and other daily activities still expose you to the contaminants in water. Also, please remember children and pets deserve protection!

5. What contaminants are most common in SE Ohio water?
   Bacteria, nitrates, lead, iron, and agricultural runoff chemicals are most frequently detected in local water supplies.

6. How long does the water testing process take?
   Results are ready within 2 business days after a sample is collected or received at the lab.

7. Are your testing methods certified and compliant with Ohio regulations?
   Yes, our tests follow EPA and Ohio Department of Health guidelines and use certified laboratory methods.

8. Who will receive my test results?
   Only you and anyone you ask us to share the results with. For example, if the test is required for a loan or certification process we will copy the results to the individual requiring them.

9. How will I receive my test results?
   Results are sent via email, phone, or printed mail—depending on your preference.

10. What should I do if my water test shows contamination?
    Contact the health department for recommendations depending on your water source.

11. Do you offer onsite sampling or only laboratory drop-off?
    Currently we do not offer onsite sampling but we will provide you with a kit and detailed instructions for collecting your sample.